Legal Notice, Privacy Policy, Terms of Service & Warranty Policy
1. Legal Notice
Intellectual Property Rights
All Epoxica products, designs, resin techniques, product names, images, branding elements, written descriptions, and visual concepts are the exclusive intellectual property of Epoxica.
This includes but is not limited to:
• Handcrafted resin patterns
• Proprietary pouring techniques
• Product photography
• Listing descriptions
• Brand identity elements
Unauthorized reproduction, duplication, resale, reverse engineering, commercial replication, or distribution of Epoxica designs or content is strictly prohibited.
Epoxica reserves the right to pursue legal action for infringement.
Independent Brand Disclaimer
Epoxica is an independent brand.
Any references to guitar styles, configurations, or model names are used strictly for descriptive compatibility purposes.
Epoxica is not affiliated with, endorsed by, or sponsored by any major guitar manufacturer.
All trademarks remain the property of their respective owners.
Product Use Disclaimer
Epoxica products are aftermarket components intended for aesthetic and functional customization.
Buyer assumes full responsibility for:
• Confirming compatibility
• Verifying screw-hole patterns
• Verifying pickup configurations
• Ensuring proper installation
Epoxica is not responsible for:
• Improper installation
• Structural modifications
• Damage caused during installation
• Incorrect buyer model identification
• Alterations made after delivery
Professional installation is recommended when modifications are required.
2. Terms of Service
By purchasing from Epoxica, you agree to the following terms:
Order Acceptance
Epoxica reserves the right to:
• Refuse or cancel any order
• Limit quantities
• Discontinue products without notice
Orders are not considered final until payment is processed and confirmation is issued.
Custom Orders
Custom orders are final sale once production begins.
Because each item is handcrafted and made to order, cancellations may not be accepted after materials have been allocated or production has started.
Pricing & Modifications
Prices are subject to change without notice.
Epoxica reserves the right to modify product specifications, materials, and offerings as the brand evolves, including during Phase 2 production guitar development.
Limitation of Liability
To the fullest extent permitted by law:
Epoxica shall not be liable for:
• Indirect damages
• Incidental damages
• Consequential damages
• Loss of use
• Loss of income
• Installation-related damage
• Modification-related damage
Total liability shall not exceed the original purchase price of the product.
Governing Law
These terms are governed by the laws of the State of California, United States.
Any disputes shall be resolved in the appropriate jurisdiction within California.
3. Warranty Policy
Limited Craftsmanship Warranty
Epoxica provides a limited warranty covering manufacturing defects in materials or workmanship under normal use.
This warranty applies to:
• Structural resin integrity
• Finish defects caused by production error
• Component failure not caused by misuse
Warranty Does Not Cover
This warranty does not cover:
• Damage from improper installation
• Damage from drilling or modifications
• Cracking due to impact
• Heat exposure beyond normal use
• Natural wear and surface scratches
• Cosmetic variation inherent to handcrafted resin
• Buyer remorse or aesthetic preference
Because each piece is individually handcrafted, natural variation in pattern, flow, or marbling is not considered a defect.
Warranty Claim Process
To initiate a claim:
• Contact Epoxica within 14 days of discovering the issue
• Provide clear photos
• Provide proof of purchase
Epoxica reserves the right to:
• Repair the item
• Replace the item
• Issue partial refund
• Deny claims that fall outside warranty coverage
Decision is made at Epoxica’s discretion.
Production Guitar Warranty (Phase 2)
When full production guitars are officially released, separate instrument warranty terms will apply and be published at that time.
4. Privacy Policy
Information Collected
Epoxica may collect:
• Name
• Shipping address
• Email address
• Order details
• Communication records
Payment information is processed through secure third-party payment providers and is not stored directly by Epoxica.
Use of Information
Customer information is used solely to:
• Process and fulfill orders
• Provide customer support
• Communicate regarding purchases
• Improve offerings
Epoxica does not sell, rent, or trade personal data.
Data Protection
Reasonable administrative and technical safeguards are used to protect personal information.
However, no digital system can guarantee absolute security.
Third-Party Platforms
Orders processed through Etsy, WooCommerce, Shopify, or payment processors are subject to their respective privacy policies.
Epoxica is not responsible for third-party platform practices.
Policy Updates
Epoxica reserves the right to update these policies at any time without prior notice.
Continued use of services constitutes acceptance of updated terms.